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Shipping Policy

Our Policy

Thank you for supporting Pure Glow by A.S. Each product is handmade with care, and we work to prepare every order accurately and efficiently.

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Processing Time

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Orders are typically processed within 2–5 business days, excluding weekends and holidays. Because our products are handmade in small batches, processing times may occasionally be longer during high-volume periods, sales, or restocks.

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Shipping

Shipping rates are based on your order total before shipping and are applied according to the following tiers:

  • Orders under $25: $6 shipping

  • Orders $25–$49.99: $9 shipping

  • Orders $50 and over: $15 shipping

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Once your order has shipped, delivery typically takes 3–7 business days, depending on your location and the shipping carrier.

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Tracking information will be provided once your order has shipped.

Please keep in mind that delivery times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside of Pure Glow by A.S.'s control.

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Once an order has been shipped, the package is in the care of the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier directly. Pure Glow by A.S. will assist with the information available to us when possible.

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Shipping Address

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Please make sure your shipping address is accurate and complete before placing your order.

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Pure Glow by A.S. is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

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Local Pickup

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Local pickup is available for customers in the Midwest City area.

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Once your order is ready, you will be contacted with pickup details. Pickup must be arranged within 3 days of notification, unless otherwise discussed.

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Local Delivery

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Local delivery may be available within a limited radius of Midwest City.

Delivery availability and any applicable fees will be shown at checkout.

Once your order is ready, you will be contacted to arrange a delivery time.

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Damaged Items

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If your order arrives damaged, please contact Pure Glow by A.S. within 48 hours of delivery and provide photos of the damaged item and packaging.

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We will review the issue and work with you to determine an appropriate resolution.

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Question

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If you have any questions, please reach out.   info@pureglowbyas.com

Thank you for supporting Pure Glow by A.S!

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