Refund  & Return Policy

All Sales are Final

Thank you for supporting Pure Glow by A.S. Due to the handmade and personal nature of our products, all sales are final.

We do not accept returns or offer refunds for purchases once an order has been placed.

We take great care in creating, inspecting, and packaging each order to ensure quality.

Please review product descriptions, scent information, sizes, and other product details carefully before making your purchase.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the item and packaging. We will review the issue and determine an appropriate resolution, which could be a replacement, store credit, or refund where appropriate.

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Scent Preference & Order Issues

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Fragrance is subjective, and scents may smell differently depending on personal preference and individual perception. We do not accept returns or offer refunds because you do not like or prefer a particular scent.

We also cannot accept returns or refunds for products that have been used, opened, altered, or damaged after delivery.

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Cancellations

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Orders may be canceled within 12 hours of purchase. After 12 hours, orders may have entered the processing stage and cannot be changed or canceled.

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Agreement

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By placing an order with Pure Glow by A.S., you acknowledge and agree to the terms of this Return & Refund Policy.

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